ABOUT US
Experience
Our prior experience includes working for the largest diamond company in the world.
With over a decade of working in the natural diamond space, we know diamonds. We feel like we are perfectly positioned to be your trusted diamond experts. Whether it’s learning about where diamonds come from, distinguishing a lab diamond from a natural one, or determining savings you should be realizing, you can always count on us.
Why we started POLAR
We knew we wanted to start a lab diamond company and focus on diamond engagement rings
We love dealing one-on-one with a partner or couple looking to take a huge step together in their commitment to one another. Purchasing an engagement ring is a milestone, as it marks the beginning of life together.
Additionally, it was the right time to start Polar Lab Diamonds as we knew that consumers were overpaying for a product about which they have limited information. The reality is that lab diamond prices have been decreasing for some time (with substantial quality improvements), while consumers have continued to pay a premium. We at Polar Lab Diamonds, aspire to inform, educate and save you money for future experiences you will share together.
Our Mission
Our mission is simple: we will provide products of superior quality and value to make a difference in the lives of our clients.
We accomplish our mission by offering :
- Free consultations (zero commitment)
- Free market research (find out what others are charging)
- Selective product portfolio (we only accept superior diamond qualities)
- Cost advantageous set up (no retail store)
Our showroom set up allows us to provide competitive pricing, our one-on-one appointment sessions allow us to provide you with our undivided attention.
Our Values
Customer Commitment
We develop relationships that make a positive difference in our customers’ lives. You will be able to leverage our diamond knowledge to ensure you are 100% satisfied with the purchase you are making.
Quality
We provide the best quality by sourcing our products from the most advanced diamond laboratories. Our lab diamonds have signatures that allow for tracking and sourcing. Our suppliers are amongst the best lab diamond producers.
Integrity
We treat your purchase as if we are purchasing for ourselves. We can access a sizeable quantity of diamonds and rings that are guaranteed to satisfy.
Value
We continuously conduct market research in order to provide fair prices. All our research is free of charge.