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Frequently Asked Questions
All about lab diamonds
A lab created diamond starts off with a small seed containing a natural diamond. The lab setting mimics the conditions found deep within the Earth by producing extreme heat and pressure, which allows the seed to grow into a beautiful diamond. The whole process, within a lab setting, takes up to 3 weeks compared to billions of years under natural conditions.
The fundamental difference between a lab diamond and a natural diamond is the amount of time required for the diamond to form.
Lab grown diamonds go by various names which could include: curated diamonds, man-made diamonds, man-created diamonds, synthetic diamonds. All these names refer to lab grown diamonds which have identical properties to natural diamonds.
Lab created diamonds are physically, optically and chemically identical to natural diamonds. It is nearly impossible to tell them apart.
Typically, lab grown diamonds are made under controlled environments and hence, produce a more consistent quality compared to natural diamonds.
Continuous technological improvements in the production of lab diamonds had a direct impact on the declining cost over the past five years. You can expect to pay ~80% less for a lab diamond than a mined diamond.
We partner with IGI and GIA certified labs globally. We only source individual diamonds that have favourable characteristics (See our diamond quality page)
No, not even the most trained gemologist could tell them apart. The larger natural diamond companies have spent years developing expensive machinery to tell them apart. , However, these machines are not available in the majority of labs.
All of our lab diamonds have an inscription (visible only with a 10x magnification scope) confirming their status as lab diamonds.
Currently, it takes a lab grown diamond approximately two weeks to grow up to a 1 carat size. In the future, it is expected that the entire process will take hours instead of weeks.
Lab grown diamonds can grow to very large sizes depending on how much time they are left in the lab.
A diamond simulant is NOT the same thing as a lab grown diamond or even a natural diamond. A diamond simulant does not have the same chemical, optical or physical properties as a mined/lab grown diamond. The only similarity between an authentic diamond and a diamond simulant may be the shape and the cut of the stone. Diamond simulants will not shine as bright as real diamonds once its has left the confines of a brightly light store.
Ordering
POLAR operates as a private jeweller so we take clients by appointment only. The reason for operating this way vs being a walk-in retail store is to offer the very best customer service and lowest prices to all of our customers.
During your appointment at one of our Canadian showrooms you will be able to view loose stones, browse and try on a large selection of existing designs, or customize a design specifically for you.
We also offer end-to-end virtual services for customers that can not physically visit one of our Canadian showrooms.
All rings are made to order and at the moment our turnaround time is approximately 2-5 weeks. The total time is largely dependent on the degree of customization required.
If you have a set plan in place for your proposal, please provide us with the exact date so we can alert our production team.
We're pleased to support customers that are shopping under tight timelines - we will discuss options and recommend the best course of action to ensure your ring is completed on time.
We will notify you when your order has been completed and schedule you in to the respective office for pick-up. We offer shipping for customers residing in cities outside our office locations.
Yes! We offer full jewelry design and production services which include crafting any dream piece of jewelry you might think of.
Simply contact us and tell us about your idea.
Yes! All rings are made to order and any ring you see online can also be customized with any desired modifications or changes.
Please contact us at info@polarlabdiamonds.ca to discuss a custom ring option.
Any design can be customized according to your needs.
Yes! We can provide additional stone sizes and shapes upon request. Designs can be modified to fit any shape.
Please contact us at info@polarlabdiamonds.ca with your required specifications.
Payments - All prices in $CAD
We accept all major credit cards. If you would like to place your order via e-transfer please email info@polarlabdiamonds.ca.
We offer financing through Affirm.
We will send you a link to determine how much you are pre-approved for.
Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories.
Payments are split into a deposit/final payment structure. We take a 50% deposit to source your stone and initiate your ring design, and the final 50% of your order will be due once you recieve the finished piece.
As soon as you are happy with the product and it is delivered to you
Shipping
We ship nationwide across Canada.
Shipping to anywhere in Canada takes 1 business day. All shipments are sent priority express with tracking and signature required for delivery.
Please note we do not ship on weekends.
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Consultations
Yes, we currently operate 5 showrooms in cities across Canada (Vancouver, Calgary, Toronto, Montreal & London).
We are also proud to service the rest of Canada digitally. We conduct virtual consultations and can complete the end-to-end customization process virtually.
We start the process of designing your dream ring by creating digital renderings so that you will be able to see exactly what your ring will look like from all angles, prior to its creation. You can contact us any time during the process to discuss the details of your ring and share any images you have for reference.
Call us (or Book Online) to have an in person meeting at one of our Canadian showrooms.
Not to worry! The whole process can be done over the phone, video meeting or via email.
Product features & services
The ring will arrive in a beautiful ring box ready to be presented to your loved one.
Yes, we can offer a loose stone purchase only, if you would like to get jewelry custom made elsewhere.
With the exception of full eternity bands, two free resizes are offered on all rings.
Yes, every lab grown diamond will come with a lab certificate. This document will outline the various attributes of the stone, including the cut, colour and clarity grade.
Customization options
We offer free mock up rings. These are perfect for surprise proposals, or situations in which you want to involve your parter in the final design after the proposal.
Our ring setting options include simple and elegant designs that are sure to please most. We are happy to assist in the creation of custom orders and would be happy to provide ideas and manufacturing.
Yes, we have a large database of designs and samples to try on in our showrooms. We can also create custom bands upon request.
Yes, we can create a wedding band that will pair perfectly with any one of our engagement rings.